Sustainability Report 2025
Discover our Sustainability Report, an integrated, in-depth analysis of our pledge to redefine the very meaning of success and go well beyond numbers.
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Introducing our 2025 Sustainability Report
Our purpose
Success Beyond Numbers
We use finance as a force for good in creating a sustainable and inclusive future for the Customers and Communities we serve.
Vision 2030
To be the leading Banking Group in our home markets and a top-tier African CIB and Private Banking institution, recognised for Excellence and Innovation.
Core values
Shared ways of working
Service
Make things simple
Integrity
Act responsibly
Innovation
Push boundaries
Respect
Create positive impact
Teamwork
Build partnerships
Performance summary
Our sustainability programme is anchored in our purpose, Success Beyond Numbers, and underpins our commitment to embed sustainability into all we do and shape every action into an opportunity to contribute to success and support the execution of the Group's strategy. The performance summary of our sustainability programme, structured around our sustainability focus areas band overarching commitment to responsible behaviour, is provided below.
| Vibrant and sustainable local and regional economies | ||
|---|---|---|
Rs 7,
176 Disbursed under MCB Sustainable Financing Offerings | Updated our sustainable finance framework published in October 2024 | Finalised our sustainable investing framework and supported client sustainability journeys |
 Reached more than 4, 500 entrepreneurs |  Launched Knowledge Hub to promote financial and digital literacy |  Strategic partnership with Omnicane Ltd to develop a 4.8 MW solar farm |
Rs 467.4 million Disbursed through our 'Lokal is Beautiful' loan scheme | Rs 1,
838 million Disbursed through MCB Microfinance | |
| Environmental and cultural heritage | ||
|---|---|---|
 Ongoing efforts to monitor and manage our operational footprint |  Deepened our specialised finance approach – key to supporting Africa's just transition |  Positive Impact on more than 3, 000 people via the Plastic Odyssey laboratory vessel |
299 employees sensitised under ongoing environmental awareness |  Sponsored the third edition of Deba Klima | |
Announced a strategic sponsorship of Charles Telfair Centre, to drive innovative solutions to the regional challenges | Proudly invested in arts and culture | Supporting 17 partnerships with positive environmental and social impacts |
| Individual and collective well-being | ||
|---|---|---|
 | 36.6% Women in middle and senior management | Rs 90 million Invested in ongoing community and environmental support through the MCB Forward Foundation and impact partnerships |
9% 57.3% | Rs 126.5 million Invested in developing a high-performing, futureready workforce | 357 employees participated in 18 activities as part of our Social Leave Programme |
 Launched three voluntary, employee-led Employee Resource Groups to advance diversity, equity and inclusion | ||
| Underpinning commitment to responsible behaviour | ||
|---|---|---|
Improved understanding of sustainability impacts, risks and opportunities | Enhanced climate, environmental and social risk management approach |  Complaints management, anti-bribery, corruption and anti-money laundering training and awareness across the Group |
 Continued to embed our Code of Ethics and Business Conduct |  Fraud awareness campaigns for employees and communities | |
From Vision to Action: Leadership insights on sustainability
"For the first time in 187 years, the Group has released a timebound vision statement, Vision 2030. Why do you believe this strategic direction will enable the Group to embed sustainability more deeply and support the prosperity and resilience of people, communities and the wider region?”
Jean Michel Ng Tseung
Chief Executive
MCB Group Ltd
Thierry Hebraud
Chief Executive Officer
MCB Ltd
Jean Michel Ng Tseung
Chief Executive
MCB Group Ltd
Thierry Hebraud
Chief Executive Officer
MCB Ltd
Our Sustainability Approach
This year, we unveiled Vision 2030, which outlines the Group's five-year ambition that formalises and clarifies the Group's ambitions in our home markets and on the African continent. Vision 2030 remains intrinsically linked to and guided by the Group's purpose, Success Beyond Numbers.
Vibrant and sustainable local and regional economies
We want to inspire our customers, and we support them towards building vibrant, prosperous and inclusive local and regional economies that benefit communities.
We aim to provide pioneering products and services, including sustainable solutions that boost production, foster entrepreneurship and create socio-economic development opportunities for the stakeholders we serve in our home markets and on the African continent.
promote meaningful financial inclusion, we remain committed to providing our customers with the right solutions that meet their needs. This includes redefining our customers value proposition and putting quality, reliability and accessibility at the heart of our value chain.
Link to strategic pillars
Lead in our
Home Markets
Build a top-tier African CIB
and PB institution
Alignment with the SDGs, UNGC, UNEP FI PRB
Principles 4, 5, 6, 8, 9
Principles 3, 4
Our environmental and cultural heritage
As part of our ambition to be an inspiring banking group, we aim to remain at he forefront of driving the socio-economic development of the countries we operate in. This means using our scale and influence to build local and regional resilience and supporting a just transition to a low-carbon economy.
We recognize that we cannot achieve our sustainability goals alone. We work with impact partners to implement community-based programmes that drive positive outcomes while addressing social, environmental and economic challenges. In line with our commitment to building stronger and more inclusive societies, we also support initiatives that promote the arts and preserve cultural heritage for future generations.
Our support for the Mauritian economy reflects a broader resolve to drive positive change across the continent. Aligned with Vision 2030, we aim to be a partner on Africa's journey towards a just transition, accelerating the shift to a low-carbon, climate-resilient future in a way that is inclusive, fair and leaves no one behind.
To help create a more sustainable future, we continue to manage the environmental footprint of our own operations. At the same time, we invest in partnerships that foster a culture of environmental awareness among our employees, customers and communities, enabling informed choices that amplify positive impacts.
Link to strategic pillars
Lead in our
Home Markets
Build a top-tier African CIB
and PB institution
Alignment with the SDGs, UNGC, UNEP FI PRB
Principles 1, 2, 7, 8, 9
Principles 2, 3, 4
Individual and collective well-being
We envision a future that is inclusive, equitable and sustainable. We are investing in developing and empowering our people and communities, who are an essential component of our collective success.
Our ability to achieve our ambitions depends on our talent, and we are committed to fostering a high-performance culture build on excellence and innovation where our people can thrive.
We also want to ensure that our employees share our common purpose of delivering Success Beyond Numbers, guided by our Values and Shared Ways of Working. Achieving this will enables us to use finance as a force for good in creating a sustainable and inclusive future for the clients and communities we serve.
By shaping our future with clarity, purpose and determination, we can have a positive and lasting impact in the countries where we operate, contributing to thriving and enterprising communities.
Link to strategic pillars
Lead in our
Home Markets
Build a top-tier African CIB
and PB institution
Win in the Workplace
Alignment with the SDGs, UNGC, UNEP FI PRB
Principles 1, 2, 3, 4, 5
Principles 2, 4, 5
Number of Employees and Gender Distribution
| MCB Group | FY23 | FY24 | FY25 | |||
|---|---|---|---|---|---|---|
| Female | Male | Female | Male | Female | Male | |
| Permanent Contract2 | 2,086 | 1,843 | 2,275 | 1,883 | 2,652 | 2,031 |
| Fixed Term Contract3 | 90 | 73 | 99 | 105 | 134 | 117 |
Employee Hire, Retention and Turnover Rate
| Hire rate | Retention rate | Turnover rate | |
|---|---|---|---|
| MCB Group | 19% (FY24: 12%) | 94% (FY24: 92%) | 9% (FY24: 8%) |
1 Data represents number of employees at end of each financial year, ending on 30th June. It comprises permanent employees, fixed-term employees and interns.
2 We define 'permanent employees' as the number of employees employed on a full-time basis for an undetermined period.
3 We define 'fixed-term employees' as the number of employees employed on either a full-time or part-time basis, with a pre-determined work agreement varying from 1 year to more than 10 years.
Responsible Behaviour
We recognise that responsible behavior is central to safeguarding our reputation, earning stakeholder trust and sustaining our long-term success. Our commitment to business ethics and integrity underpins how we work, make decisions and deliver on our purpose.
We embed comprehensive policies and procedures across the Group to ensure compliance with applicable laws, rules and regulations while fostering a culture of professionalism and accountability. We reinforce responsible behavior through continuous employee training and awareness to help embed ethical considerations into our long-term strategy and day-to-day operations.
Beyond our internal focus, we engage with our customers and communities to promote a broader ecosystem of ethical conduct and resilience. This includes ongoing fraud awareness campaigns as well ass providing accessible whistleblowing and complaints-handling channels to uphold transparency and deliver outcomes for our stakeholders.
Link to strategic pillars
Lead in our
Home Markets
Build a top-tier African Corporate Investment Banking (CIB) and Private (PB) Institution
Win in the Workplace
Alignment with the SDGs, UNGC, UNEP FI PRB
Principles 10
Principles 3
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