The MCB Group and its subsidiaries accept anonymous reports. However, whistleblowers are encouraged to identify themselves, as anonymous reports may limit the ability to fully investigate the concerns raised or take the appropriate actions required.

Where contact details are provided, the MCB Group and its subsidiaries may communicate directly with the whistleblower to obtain additional information, clarify matters and facilitate a more timely and effective assessment of the reported concern.

The MCB Group and its subsidiaries have adopted a Whistleblowing Policy that provides protection for eligible whistleblowers against retaliation. All reports are handled in accordance with the confidentiality requirements set out in the Whistleblowing Policy and information disclosed through the reporting process will be treated with the utmost care and discretion.



Relevant reading material before raising a concern

Before submitting a report, please ensure that the concern relates to the MCB Group and/or one of its subsidiaries.

We strongly encourage you to review the following Group policies which provide guidance on expected standards of conduct and the whistleblowing process:

icon Code of Ethics and Business Conduct

icon Whistleblowing Policy



Ways of submission

Online submission

Reports may be submitted through the online reporting platform. For security purposes, your session will automatically time out after two (2) minutes of inactivity, and any information entered that has not been submitted will not be saved. Please note that partially completed forms cannot be saved for later completion.



Submission by email or postal mail

If you wish to submit your report by email or postal mail, please download and complete the Whistleblowing Form.

icon Whistleblowing Form

icon Annexure 1 – Contact Details of MCB Group Entities

Once completed, the form may be submitted by email or postal mail to MCB Group and/or the relevant subsidiary, as applicable. Please refer to “Annexure 1 – Contact Details of MCB Group Entities” for the mailing and email addresses of the respective MCB Group entity.

Alternatively, reports may be mailed to:

MCB Group Limited
9–15 Sir William Newton Street
Port Louis
Mauritius



Supporting documentation

You may attach any supporting documents or other relevant information that may assist us in the investigation of your concern.

Information about the Group entity involved in the concern (Mandatory)

Facts of the concern

To the best of your knowledge, please include answers to as many of the following questions as possible.

Add another
Previous step
Do you wish to remain anonymous when submitting this report?
Previous step

Contact Detail

Preferred language of correspondence
Preferred method of communication
Previous step

Whistleblower declaration

Kindly ensure that all details entered are complete and accurate prior to submission of the Whistleblowing Form.

Declaration
  • declare that to the best of my knowledge the information contained in this document is true and that the information is transmitted voluntarily.
  • confirm that I am submitting this report in good faith.
  • agree to treat the report on a strictly confidential basis while an investigation is in progress.
  • understand and acknowledge that the information provided herein will be used throughout the investigation and reporting process and that The MCB Group and its subsidiaries may be obliged to disclose any information as may be required by law. 

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